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If you use Blulinc's charging network, you'll never run out of power again. With our charging card you can charge at more than +850.000 public charging stations, all over Europe. Via the app you can see where you can go for a charge. Quick, easy and hassle-free.
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Faq about Blulinc's charging app
The most frequently asked questions about our app
How do I install and register in the Blulinc app?
Download the Blulinc app from the App Store or Google Play Store. Register by entering your email address and password and follow the instructions to activate your account.
How do I start a charging session via the Blulinc app?
Open the Blulinc app, find an available charging station and press "Start Charging Session. Follow the on-screen instructions and make sure your vehicle is properly connected.
How can I view my history of my charging sessions in the Blulinc app?
In the Blulinc app, you'll find an overview of your invoices and payment history under the "charge history" tab. Here you can view and download your transactions.
Can I get push notifications about my charging session?
Yes, you can enable notifications in the settings of the Blulinc app to receive updates about the start and end of your charging session and any problems.
What should I do if my charging session does not start via the Blulinc app?
- Check internet connection: Make sure you have a stable internet connection.
- Restart the app: Close the Blulinc app completely and open it again.
- Check charging station status: Some charging stations have indicators that show the status. Make sure the charging station is operational.
- Try another method: If starting via the app fails, try starting the charging session with your Blulinc charging card.
- Contact Customer Service: If the problem persists, contact Blulinc Customer Service for further assistance.
How can I find a charging station compatible with my vehicle?
- Use the Blulinc app: The app shows available charging stations nearby and provides details such as connector type and maximum charging capacity.
- Filter by charging capacity: In the app, you can set filters to find charging stations suitable for your vehicle.
What are the payment options within the Blulinc app?
- Linking payment methods: You can link a credit card in the Blulinc app for automatic payments.
- Ad-hoc payments: It is possible to pay per charging session via Google Pay, Apple Pay, debit or credit card.
- Prepaid vouchers: For budget management, you can purchase prepaid vouchers and add them to your account.
How can I end my loading session if the app is unresponsive?
- Use the charging card: Hold your Blulinc charging card against the card reader of the charging station to stop the session.
- Restart the app: Try restarting the Blulinc app and ending the session through the app.
- Contact Customer Service: If none of the above methods work, contact Blulinc Customer Service directly for assistance.
Check out all the features our app offers here
- Find a nearby charging station via the Blulinc app
- Where to find your charging history in the Blulinc app
- Buy a prepaid voucher through the Blulinc app
- Track your balance in the Blulinc app
- Home charging with smart features via the Blulinc app
- Lock your cable to your home charger with the Blulinc app
- Manage your energy on your home charger with the Blulinc app
- Start a charging session on your home charger with the Blulinc app
- Start a charging session at a public charging point
- Navigate to the nearest charger using Googlemaps, Waze or Applemaps via the Blulinc app
- Activate your account via the Blulinc app
- Save your favorite chargers in the Blulinc app
- How to use the filters in the Blulinc app
- How to activate your Blulinc charging card in the Blulinc app
- Find a charging point in the Blulinc app
- Add a payment method in your Blulinc app
- What do the different colors mean in our Blulinc app
- Contact Blulinc support on Whatsapp via the Blulinc app
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